Overview

On-site - Quezon City | No Experience Required | Bachelor | Full-time

Benefits

• Medical Reimbursement
• Government Mandated Benefits
• Professional Development
• Job Training

Responsibilities

• Assist and resolve customer concerns via phone, email, and other media regarding products and services
• Schedule and monitor work of field technicians
• Facilitate in-house repair of equipment when needed
• Ensure that clients' expectations regarding installation, repair and maintenance are met to their satisfaction
• Provide administrative support to customers in technical matters
• Troubleshoot and assist clients in resolving basic technical problems
• Perform proper documentation and reporting of work accomplishment
• Prepare and ensure details in billings and invoices are correct
• Ensure compliance with company standards, rules and regulations <...