Job Responsibilities: Answer incoming calls and handle general office enquiries Process sales orders and issue invoices promptly Respond to customer enquiries via phone and email in a timely manner Provide accurate pricing, product, and delivery information to customers Handle orders, forms, applications, and related documents Maintain and update customer records accurately Assist with general administrative duties including filing, data entry, and coordination work Requirements: Good communication skills Proficient in Microsoft Office (Word, Excel, etc.) Meticulous and detail-oriented Bachelor's Degree holder (Fresh graduates are welcome to apply) Job Details: 6 working days per week