Position Overview
Job Description The Lab Education Centre is looking for a responsible and proactive Administrative Executive cum Teaching Assistant to support the daily operations of the centre. This role combines administrative duties, customer service, sales follow-up, and basic teaching support to ensure smooth operations across the centre.
Key Responsibilities Administrative & Customer Service Duties
- Assist the Branch Manager with daily administrative operations
- Handle enquiries from parents and students via WhatsApp, phone calls, and email
- Follow up on sales leads, trial classes, and course enrolments
- Assist with course renewals and retention follow-ups
- Support scheduling of classes, make-up lessons, and trainer arrangements
- Maintain accurate trainee records, attendance, and payment status
- Prepare reports and assist with operational coordination when required
Teaching Assistant & R...