Position Overview
POSITION POSTING: Massachusetts Teachers’ Retirement System FUNCTIONAL TITLE: Administrative Associate – Contact Center LOCATION: 500 Rutherford Ave., Charlestown, MA 02129-1628 STARTING SALARY: $46,800 DATE OF POSTING: Friday, May 13, 2026 The Massachusetts Teachers’ Retirement System (MTRS) is the pension plan for the Commonwealth’s public-school educators. The plan provides retirement, disability and survivor benefits to more than 71,000 recipients and maintains and services retirement accounts for over 102,000 active members. Our mission is to ensure that members of the MTRS achieve and maintain a successful and secure retirement through responsible benefits administration, financial integrity and the provision of outstanding services. GENERAL STATEMENT OF DUTIES: Working under the general supervision of the Director and Assistant Director of Contact Center Services, the Administrative Associate will be responsible for performing a wide variety of operational support for the Contac...