Our associates celebrate lives. We celebrate our associates.

Support the At-Need Administration departments with various tasks including but not limited to providing finalization and follow up for funeral and cemetery arrangements. Provide thorough and compassionate customer service to grieving families throughout the Arrangements process to ensure service excellence.

**Essential Job Functions:** Must be able to perform the essential functions of the job with or without reasonable accommodations.

+ Daily phone and text support for incoming calls and/or texts
+ Accept payments for upcoming services
+ Obtain required signatures on compliance documents
+ Update HMIS system records
+ Assist with email and voicemail follow ups
+ Process and follow up with Military honors requests and flag applications
+ DocuSign completion and uploading
+ Manage Death certificate approval distribution list
+ Perform precalls for Arrangement appointment pre...