Description We are looking for a Contract Administrative Assistant to support families and community members through responsive front-line service in San Francisco, California. This role focuses on providing helpful guidance, coordinating referrals, and ensuring families are connected with the right childcare and support resources without delay. The ideal candidate brings strong administrative ability, comfort with family-facing communication, and a community-centered approach to service.

Responsibilities:
• Welcome and assist families through phone, email, and in-person interactions, offering clear information and directing each inquiry to the appropriate resource or specialist.
• Manage initial outreach efforts by gathering essential information, documenting interactions accurately, and helping move families through the intake and referral process efficiently.
• Support day-to-day administrative operations for a community-based children’s hub, including scheduling, ...