Description
Overview

Rutland Housing Authority is seeking a Customer Service Specialist to serve as the first point of contact for residents and applicants while supporting day-to-day office operations. This is a fast-paced, administrative role requiring strong organization, attention to detail, and a customer-first mindset.


Benefits

+ Health, Dental & Life Insurance

+ Retirement Plan

+ Paid Time Off

+ Tuition Reimbursement

+ Professional Development Assistance



Key Responsibilities

+ Manage front desk operations (calls, visitors, inquiries)

+ Process housing applications and maintain accurate records

+ Enter and update data in the system

+ Coordinate tenant communications, notices, and mailings

+ Assist with recertifications and compliance tracking

+ Receive and manage work orders, collaborating with maintenance staff

+ Support gen...