Position Overview
Time Type:
Full Time
The Administrative Assistant is the liaison between our clients, shippers and operations teams. They assist with processing incoming orders, verifying accuracy, validating and resolving discrepancies. Working within a freight forwarding department for air and ocean export shipments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receiving and validating shipping approvals and matching to ordersDetermining shipping instructions based on contracted terms, SOPs and delivery requirementsCommunicate and resolve issues with suppliers and clients, both international and domesticReport delays and exceptionsConvey transport/logistics & compliance guidance to customer and supplierWork both independently and collaboratively to problem solveLiaise closely with other teams to deliver high level of service to customersProvides consistent and exceptio...