Position Overview
Description
We are currently seeking a compassionate and professional Family Service Advisor for a temp-to-hire opportunity located in Culver City (90045).
Pay: $25-26.50/hr (will increase after training)
Schedule: Full-Time | Must be open to weekends on a rotation basis
Location: Fully onsite in Culver City (90045)
This role is ideal for someone with strong customer service and consultative support experience who is comfortable working closely with families in sensitive situations while providing a high level of care and professionalism.
Responsibilities include:
• Meeting one-on-one with families to discuss service and planning options
• Providing compassionate customer support and guidance
• Managing contracts, documentation, and CRM updates
• Coordinating with internal departments to ensure smooth service delivery
• Following up on inquiries, leads, and aftercare support
• Maintai...