Description

Join the dedicated team at the Connie Frank Kidney Transplant Center, where you'll play a key role in supporting our mission to provide exceptional patient care. Under the general supervision of the Clinic Manager and Administrative Nurse III (AN III), the Patient Services Representative serves as the first point of contact for patients and provides vital administrative and front-desk support.

Key Responsibilities:

+ Greet and register new patients, and assess insurance pre-certification requirements
+ Accurately input and update patient demographic and insurance information in the CareConnect system
+ Prepare billing forms and medical record documentation for patient visits
+ Handle appointment scheduling and patient check-out, including authorizations for diagnostic studies and follow-up visits
+ Process all payments (cash and credit card), issue receipts, and complete daily deposits to the finance office
+ Collaborate with clinic...