Position Overview
ABOUT THE ROLE
As a Administration & Resident Services Coordinator, you play a vital role in creating an exceptional living experience for residents and prospects alike and support leasing through primary through an administration lens, ensuring smooth operations and a high standard of service.
KEY RESPONSIBILITIES
Administration, Arrears & Compliance
Maintain detailed and accurate resident records, including lease files, payment histories, and correspondence.Generate regular arrears, occupancy, and operational reports for property management review.Manage rent arrears processes, including tracking outstanding balances, issuing notices, and coordinating follow-ups with residents.Prepare and process all required tenancy board documentation, including applications, notices, and supporting files.Ensure all documentation and processes align with applicable Residential Tenancies legislation and internal pol...