Provide a full range of administrative activities e.g. collection and distribution of mail, responding to mail and franking, typing and drafting correspondence and reports to facilitate the efficient and effective operation of the service
Managing Incoming and outgoing post
Filing, photocopying and shredding
Ordering and managing stationery and office supplies
Database entry, keeping records up to date as required
Accurate typing of letters and documents
To be a first point of contact for customers; ensuring all enquires are dealt with promptly, effectively and courteously, directing more complex enquires to the appropriate person
Taking inbound calls and distributing to the relevant individual or department
Sending out reference requests for specified local authorities and chasing up overdue responses
Supporting relevant teams with administration tasks