- To oversee and manage all the admin team's operations - To manage and supervise the insurance coordination team for both non-life and life insurance - To manage communications between insured clients and insurance companies - To check and approve quotation requests and proposal reviews for insurance-related services - To monitor and evaluate team performance regularly - To provide training, coaching, and mentorship to team members - To liaise with insurance companies for code registration - To prepare documentation contracts with various insurers and relevant companies - To oversee the renewal process for broker licenses in non-life and life insurance - To review and summarize data related to insurance premium income and commission - To coordinate with the sales team and other relevant departments - To prepare reports for senior management - Other tasks as assigned by the Manager