Seeking a proactive individual to provide administrative and customer service support in a fast-paced environment.

Key Responsibilities:

• Perform accurate and timely data entry to support placements
• Update jobseeker records in internal systems
• Verify and schedule appointments via e-booking systems
• Assign and track case requests
• Make outbound calls to confirm appointments and follow up on enquiries
• Support reporting, statistics generation, and general administrative tasks
• Assist with other duties as assigned

Requirements:

• O Level and above
• Able to communicate in English and a second language
• Prior customer service experience (including handling challenging situations) is an advantage
• Meticulous, organised, and able to work independently and in a team
• Willing to learn and adapt to new systems