Company Overview CardioScan is a global leader in cardiac monitoring solutions, providing heart data and analysis to health practitioners globally through innovative cloud-based software. We focus on quality, accuracy, and speed to support critical heart health decisions. Job Summary The Admin & Customer Support Executive will independently manage front-line customer interactions, coordinate logistics, and support sales operations to ensure timely delivery and high-quality service, contributing to process improvements and customer satisfaction. Responsibilities Serve as the first point of contact for visitors and customers, managing inquiries via phone, email, and chat to deliver prompt, professional support Troubleshoot and resolve customer issues related to products, services, or orders, escalating complex cases to relevant departments and ensuring timely follow-up Coordinate inbound and outbound logistics to ensure accurate receipt, release, and timely delivery of goods, improving o...