Coordinate unit handovers in a timely manner, including daily handover appointments and liaison with main contractors on handover kits, dressing‑up items, and welcome gifts (if applicable).
Coordinate and track courier bookings and receipts, and maintain proper records in the system.
Assist the Customer Service team to coordinate with homeowners and main contractors on joint inspection appointments and work schedules.
Provide frontline service support by attending to customer enquiries and assisting in the management of complaints.
Perform any other ad‑hoc duties as assigned.
Job Requirements
Minimum GCE O Level or equivalent with 1‑3 years of admin/customer service experience