Shift hours: Mo- Fr.: 9 - 5

Start:  6th July

DUTIES AND RESPONSIBILITIES

• Engage with existing clients (agencies or advertisers) via telephone, chat, and email. 

  Manage a mix of inbound warm leads and outbound outreach, ensuring timely follow-up (e.g., calling assigned leads within minutes of receipt). 

  Identify sales opportunities and provide clients with the most effective and tailored advertising solutions. 

  Analyse and optimize marketing campaigns on behalf of your customers to drive measurable business outcomes. 

  Carry out digital campaigns on behalf of clients and monitor campaign performance and success metrics. 

  Identify campaign trends and act proactively to address challenges and enhance performance. 

  Direct clients to appropriate specialists or support teams when additional expertise is required. 

  Continuously enhance the customer experience by promoting op...