Accounts Transaction Processing - Service Delivery Ops Manager - PTP/OTC/RTR

Job Openings Accounts Transaction Processing - Service Delivery Ops Manager - PTP/OTC/RTR

About the job Accounts Transaction Processing - Service Delivery Ops Manager - PTP/OTC/RTR

OVERALL PURPOSE: Collaborate with Delivery teams to evaluate current process, identify opportunities for improvement, drive replication of best practices and recommend roadmap for process transformation.

KEY RESPONSIBILITIES:

• Partner with internal stakeholders to improve client processes and drive value through process optimization
• Conduct process maturity assessments and implement standardization of finance & accounting processes across multiple customers.
• Drive replication of industry best practices and process benchmarking analysis
• Conduct SLA/KPI evaluations and recommend changes
• Participate in/lead special projects as needed