JOB DESCRIPTION

An Accounts Receivable Officer with Waldorf Astoria Hotels and Resorts is responsible for managing and monitoring the hotel’s receivables, ensuring timely billing, accurate record‑keeping and prompt collection of outstanding balances. This role plays a critical part in maintaining strong guest relationships, ensuring accurate financial reporting and supporting the overall financial health of the property.

• Prepare and issue accurate invoices for all hotel services including rooms, events, banquets and other outlets.
• Ensure that all charges are properly recorded and supported by appropriate documentation and in line with contracts, packages, and agreed rates.
• Monitor accounts receivable aging reports and follow up with guests, corporate clients, and travel agents for timely payment.
• Coordinate with Front Office, Spa, F&B, Sa...