Job Responsibilities:
Actively perform reminder calls to customers in recovering outstanding debts. Handle client enquiries related to invoices, payments, outstanding balances, and financial assistance requests. Investigate and resolve disputes relating to billing and payments, while coordinating with relevant parties to ensure timely case closure. Maintain and update client credit files and account records accurately. Monitor outstanding accounts and follow up on due and overdue payments from clients. Ensure all collection activities and follow-ups are properly documented and updated in the system. Work closely with internal and external stakeholders on Accounts Receivable matters. Perform other ad-hoc duties as assigned. Job Requirement
Education Required:
- Diploma in Accounting, Finance, or a related field Experience Required:
- 1-2 years of experience in accounts receivable, credit, or collections - Basic understanding of accounting principles