Description

This position supports accounts receivable operations by managing customer payments, resolving invoice disputes, and assisting with an online invoicing system while delivering strong customer service. Accurately post and apply customer payments in a timely manner Respond to customer inquiries via phone and email with a high level of service Review invoices for accuracy, including discounts and payment terms Investigate and resolve invoice disputes, both online and manually Monitor accounts for rebills, adjustments, and late charges Support adoption and use of the online invoicing platform Partner with internal teams (e.g., credit/finance) to address account issues Meet department deadlines and assist with priority periods or month-end close Complete additional projects and responsibilities as assigned

Skills

Cash application, Customer service, Data entry, accounts receivable

Top Skills Details

Cash application,Customer service,Data ...