Position Overview
- Handling all guest billing issues and disputes including credit card initial inquiries and charge backs.
- Maintain a healthy communication both with the F&B and the FO to ensure proper handling of daily backups for all the in house DB approved customers.
- To guarantee proper handling of the filing system in place according to the FHR policies and procedures.
- Any additional tasks coordinated by the Assistant Credit Manager / Credit Manager / Director of Finance & Business Support.
- Prepare account billings promptly and accurately with required supporting documentation.
- Maintain uptodate files for all outstanding accounts alphabetically by name.
- Respond promptly to guest queries and account disputes including credit card initial inquiries and charge
- Assist the credit manager or accounting managers designate in the completion of the Accounts Receivable Officer duties
- Assist the Credit Manager in the performance o...