TEKsystems is seeking customer service–focused individuals to support Hawaii’s largest healthcare insurer. This is a great opportunity to build experience in the healthcare industry while working in a collaborative, team-oriented environment.
What You’ll Do

+ Assist members with enrollment, billing, and eligibility inquiries

+ Provide support via phone, email, and written communication

+ Guide members through online self-service tools

+ Research and resolve issues by working with internal teams and external partners

+ Maintain accurate member records and documentation

+ Identify trends and suggest improvements to enhance customer experience

What We’re Looking For

+ At least 1 year of customer service experience (office or call center preferred)

+ Strong communication skills with a professional and helpful approach

+ Ability to multitask and adapt quickly in a fast-paced environment

+ C...