Overview of the Role

We are seeking a Senior Account Partner to join our Professional Services sales team within the Customer Success Group. The role involves acting as a trusted advisor to customers, providing execution excellence, and defining roadmaps to maximize business value from Salesforce investments.

Responsibilities

• Drive thoughtful, strategic, and enterprise‑level strategy for ambitious customers.
• Facilitate qualification, deal‑cycle participation, account reviews, and value assessments.
• Accountable for bookings, revenue, margin, CSAT, and value delivered.
• Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, and methodology.
• Act as a trusted advisor to customers to accelerate value and improve outcomes.
• Pilot awareness within a micro‑vertical to develop repeatable motions.
• Serve as key SME, leader, and services consultant to our sales t...