We are seeing an experienced and motivated customer facing account manager who would own the customer relationships of complex software accounts. The Account Manager will drive retention and growth of a portfolio of accounts. You will serve as a trusted advisor to senior-level stakeholders, developing deep insights into their business needs to deliver tailored solutions. This role involves crating strategic, long-term plans, managing complex business requirements, and leading cross-functional teams (including sales, marketing, and product) to maximize value and client loyalty. 

Requirements

Own a portfolio of existing accounts representing recurring revenue.

Develop a deep understanding of client needs, workflows, and goals.

Maintain and expand long-term relationships with the portfolio of existing customers.

Drive client satisfaction, retention, loyalty, and references.

Deliver strategic support; assisting...