The Role:

1. Retaining and increasing the business


2. Meeting and exceeding client goals and aspirations assigned to their travel programme


3. Acting as the Brand ambassador


4. Look out for new opportunities

As an Account Manager this person must be able to understand and analyze the client’s needs to formulate a medium to long term strategy for continual development of the business. This person will be responsible for all communications ensuring client satisfaction locally and where applicable liaising multi-nationally with colleagues to ensure client retention and maximum growth.

A win for the business without a gain for the customer and vice versa isn’t a win at all and the Account Manager will be accountable for delivery of advantage to the client and profitable revenue for the business.

Main Outputs:

• Contract Management - Understand the terms o...