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Account Manager, Toys Hobbies and Kitchenware (TikTok Shop, Malaysia)

TikTok
Location 📍 Kuala Lumpur, Malaysia
Posted 📅 June 21, 2026
Work Type ⏰ Regular

Position Overview

About the team

The team drives, leads and grows the TikTok Shop Toys Hobbies and Kitchenware category, providing both sellers and buyers a seamless shopping experience. About the role
You will be partnering with brands and sellers to deliver seamless, engaging shopping experiences that make TikTok Shop a trusted destination for daily needs. Responsibilities:
- Acquire and incubate brands, principals and big merchants that contribute large GMV share
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools

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Job Details

Employment Type
Regular
📊
Category
Supervisors of Sales Workers
🏠
Work Arrangement
On-site
📍
Location
Kuala Lumpur, Malaysia