Customer Success Full Time Toronto, ON $60,000 CAD per year

Own Relationships. Drive Retention. Expand Impact.

Want to own high-impact client relationships and directly influence how global events run?

At PheedLoop, we build critical systems for the events industry; powering conferences, trade shows, and hybrid experiences at scale. Our platform combines SaaS software with on‑site technology (self‑check‑in, smart badges, and more) to simplify and elevate how events are executed. We move fast. We listen to customers. We build quickly. And we care deeply about outcomes.

What Will My Impact Be?

As an Account Manager, you will be a trusted advisor to a portfolio of mid‑market and enterprise clients and be responsible for retention, growth, and long‑term client success. You will:

• Own end‑to‑end client relationships post‑sale; from onboarding through renewal
• Drive retention and expansion, identifying opportunities to g...