Hello!

At Factorial we're looking for a Team Lead to join our Spanish Customer Experience team and help us take the company to the next level.

In this role, you will report directly to the Head of Account Management for Spain and team up with other Area Managers to spearhead our mission of creating, for our Spanish customers, the highest satisfaction levels at every touchpoint.

We are looking for someone who wants to get involved and contribute innovative ideas that truly impact the business's future, mastering our upselling, retention, satisfaction, and activation plan for our existing clients.

Are you ready for the challenge?

• Lead and guide a dedicated team of 6-8 Account Managers, fostering a culture of ownership, self improvement, well-being, teamwork, a...