POSITION SUMMARY This role will be responsible for executing service delivery at Tag. The Account Manager, Sourcing will communicate a vision for how Tag best serves our clients across the Sourcing service offerings and empower and enable their team to bring that vision to life. The role focuses on delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team development JOB DUTIES (* denotes an “essential function”) *Establish the quality-of-service delivery across their portfolio of accounts *Implement standardized processes for all aspects of operations *Track operational controls and ensure management information reporting requirements are fulfilled *Accomplish action items from account plans *Maintain continuous lines of communication, keeping client services informed of all critical issues and facilitating open cooperation between operations and client services Follow delegations of authority for operations t...