Position Overview
Key Responsibilities:
Retain and grow revenue on the existing book of business, manage customer life cycle, customer contract renewals, increase footprint within the business, forecast and reduce. The CSM / Account Manager will understand the customer's business needs to ensure customer satisfaction and encourage continued long-term relationship and help identify opportunities where Kaseya services fit their ongoing business. Meet weekly and quarterly Up-Sell and Cross-Sell opportunity generation consistent with sales targets; generate a pipeline 3 times the Increase footprint in the existing customer base to offset any unavoidable Requirements: Proven track record of establishing themselves as a strategic trusted adviser to 1 - 8 years end-to-end sales experience who loves being in a competitive environment that is driven to meet Self-starter who can own ongoing customer success of large, medium, and small customers. ...