PURPOSE:
Persons in this position would be responsible for ensuring the highest level of customer service. The Account Manager will be responsible for customer inquiries, load solicitations and service reporting. Account Manager will provide leadership and direction to Account Manager Associate to ensure the best service to our customers.

RESPONSIBILITIES:

1. Record details and direction on all loads booked for the assigned area.

2. Act as a substitute in the absence of Account Managers in other regions which is seamless and transparent to our customers.

3. Supervise and monitor trailer pools in the respected market.

4. Promptly secure loading and/or unloading appointments that optimize asset utilization and service expectations.

5. Communicate any problems encountered to the Regional Sales Director.

6. Aggressively pursue and expand knowledge of other positions and functions in an effort to broaden your own ability and scop...