Position Overview
What is the point of this role?
Account Managers are responsible for delivering great customer service, whilst consultatively selling into their existing customer base and increasing their portfolio’s net growth.
What will I be doing?
Manage circa 100 accounts within the SMB sectorDeliver amazing customer service; responsively and passionatelyDemonstrate consultative sales techniques, objection handling and conflict resolutionHit performance related KPIs and sales targetsUpsell and cross sell relevant products to your client baseMaintain regular communication structures within your customer base, including service reviews, commercial reviews, some of which will also include stakeholders within ANS (Heads of, Directors)Proactively renew contractsEnsure solutions and products we are selling to clients are fit for purposeBe a point of escalation for clients where neededRed...