Position Overview
About the role
The Account Manager for the Government Growth & Retention Team is responsible for managing and expanding relationships with government clients. This role focuses on ensuring client satisfaction, driving growth in existing accounts, and retaining customer loyalty by delivering value through our products and services.
Key Responsibilities:Build and maintain strong, long-lasting relationships with key stakeholders in government accounts.Serve as the primary point of contact for all client-related activities, including inquiries, support, and service issues.Identify opportunities for account growth by understanding client needs and aligning them with LexisNexis solutions.Develop and implement strategies for retaining existing clients and minimizing churn.Meet and exceed assigned growth targets and contribute to the overall revenue objectives of the Government Growth & Retention team.Negotiate contra...