Position Overview
Responsibilities
Relationship management with the assigned sales portfolio, therein serving as their primary point of contact for all business-related mattersProactive sales management of your assigned merchant portfolioDefense of accounts against competitor poachingMarket and business trend evaluation & transparent transmission to the organAcquisition of new merchants, retention, and recovery of existing merchantsisationAchievement of KPIs like Refund Ratio, Hit Rate and comparable, taking corrective action when result materially deviates from expectedDelivery of assigned budgeted targetsDelivery of account-specific contractual obligationsDelivery of new business targets & action plansImprove merchants’ knowledge and expertise with our servicesMaximize TFS business (IR and RR management)Maximize DCC business (Hit Rate management)Close collaboration with the Mar...