The Account Manager acts as the strategic and operational client lead, ensuring strong stakeholder management, seamless communication, operational alignment and overall client satisfaction across global and regional workstreams.

The Account Manager is responsible for building trusted client relationships, driving alignment across stakeholders, managing escalations and ensuring the account operates efficiently while identifying opportunities for future growth.

Key Responsibilities

Client Relationship Management

• Act as a day-to-day strategic contact for clients’ stakeholders
• Build and maintain strong relationships across Clients HQ, regional and local teams
• Ensure high levels of client satisfaction and responsiveness
• Support governance and stakeholder alignment across all workstreams
• Lead client communication and follow-up across campaigns and operational streams

Campaign & Operationa...