Lead strategic client engagement as an Account Manager in a remote-first B2B SaaS company. Drive retention, growth, and partnership success through effective relationship management.
You will be responsible for a portfolio of mid-market clients, focusing on maximizing their value from SaaS solutions. In this role, you will act as a trusted advisor, developing account plans that align with client business needs. Your collaboration with Customer Success and Product teams will ensure effective implementation and client satisfaction to meet revenue targets.
Key Responsibilities:
• Manage a portfolio of mid-market client accounts
• Build consultative relationships with client stakeholders
• Execute strategic account plans to achieve growth
• Facilitate quarterly business reviews to demonstrate ROI
• Track account performance and develop insights
Requirements:
• 2+ years in account management or sales in SaaS
• Proven success in securing renewals and sales growt...