Description

Under the guidance of the Delegation Oversight Manager, the
Account Manager plays a pivotal role in overseeing and enhancing the
performance of delegated entities, including Independent Physician Associations
(IPAs) and supplemental benefit vendors. This position acts as the central
liaison coordinating delegated oversight, data integration, reporting, and
engagement efforts to ensure compliance with regulatory standards, contractual
obligations, and organizational goals. The Account Manager also contributes to
shaping and executing strategic initiatives aimed at improving program
performance.

Key Responsibilities:

+ Serve as the primary point of contact for IPAs and supplemental vendors, facilitating structured communication through meeting coordination, issue tracking, and project follow-up in partnership with internal teams.
+ Monitor service-level performance metrics and support data-driven reporting processes t...