Position Overview
Description We are looking for an Account Manager to support client relationships and day-to-day service operations for our team. This contract position has the potential to become permanent and is ideal for someone who can balance customer support, internal coordination, and account oversight while maintaining a high standard of service. The role works cross-functionally with sales, supply chain, and finance to help ensure customer expectations are met and business needs are handled efficiently.
Responsibilities:
• Oversee assigned customer accounts by monitoring service levels, tracking follow-through, and helping maintain strong account performance.
• Respond to client questions and requests promptly, providing clear communication and attentive support throughout each interaction.
• Coordinate customer specifications and order-related details in alignment with established sales and operations procedures.
• Partner with supply chain teams to help manage product a...