Position Overview
Description We are looking for a customer-focused Account Manager to support client relationships and help drive smooth day-to-day service operations. This contract-to-permanent position is ideal for someone who can balance account coordination, problem-solving, and cross-functional communication while maintaining a high standard of responsiveness. The person in this role will partner with sales, supply chain, and finance teams to ensure customer expectations are met and accounts are managed with accuracy and care.
Responsibilities:
• Oversee assigned customer accounts to maintain strong service levels, operational consistency, and overall client satisfaction.
• Respond to customer questions and requests promptly, providing attentive support and clear follow-up on open items.
• Coordinate customer specifications and account details in alignment with internal sales and operations guidelines.
• Partner with supply chain teams to support on-time delivery and help alig...