Strengthen client relationships at Waste Connections as an Account Manager focused on client retention. This position in Hamilton emphasizes consultative solutions to meet client needs and enhance satisfaction.
As an Account Manager, you will manage a strategic book of business, playing a crucial role in driving client retention. Your skills in fostering strong client relationships and your deep understanding of account operations will be vital in identifying improvement opportunities. Regular engagement with key clients ensures their needs are met promptly to minimize churn.
Key Responsibilities:
• Manage and nurture a dedicated client book
• Drive retention strategies to enhance satisfaction
• Cultivate deep understanding of customer needs
• Engage in outreach to maintain client connections
• Use Salesforce to document and track interactions
Requirements:
• 3-4 years of B2B sales experience
• Strong communication and time management skills
• Familiar...