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⏰ CDI

Account Manager (BPO / Customer Experience)

Newstel GmbH
Location 📍 Glasgow, United Kingdom
Posted 📅 June 15, 2026
Work Type ⏰ CDI

Position Overview

Not all Account Management roles are the same.Some are built around meetings and status updates.

This one sits at the centre of operational performance, client strategy, customer experience and people leadership.


English & German speaking


Remote: Full Time (37.5 hours a week)


Tasks


We are looking for an exceptional bilingual Account Manager to join our growing BPO organisation and become the critical link between our clients and our operational teams.


You will be responsible for managing multiple client accounts across ecommerce and customer experience operations, ensuring service excellence, commercial confidence and consistently high performance delivery.


This is a high-impact role within a small, highly experienced leadership team with exceptional stability, strong client partnerships and a genuine ...

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Job Details

Employment Type
CDI
📊
Category
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
🏠
Work Arrangement
On-site
📍
Location
Glasgow, United Kingdom