Position Overview
Description
We are seeking a Bilingual Spanish Account Manager for a contract-to-hire opportunity. This role is ideal for a relationship-driven professional with strong communication skills in both English and Spanish, experience managing client accounts, and the ability to support customer needs in a fast-paced environment.
Key Responsibilities
+ Manage and grow client relationships by serving as a primary point of contact
+ Communicate with clients in both English and Spanish regarding account updates, service needs, and issue resolution
+ Support onboarding of new accounts and ensure a smooth client experience
+ Maintain accurate account records, customer communications, and activity tracking
+ Collaborate with internal teams to address client requests and ensure timely follow-up
+ Identify opportunities to improve account performance and customer satisfaction
+ Resolve client concerns professionally and esc...