Job Title: Account Manager – Delivery Partners
Job Description
This individual contributor Account Manager role focuses on owning and growing a portfolio of Delivery Partners across delivery stations in an assigned region. You will develop and execute territory plans that drive successful partner launches, sustain high performance, and support long-term retention. The role requires close collaboration with station operations and program teams to solve complex problems in a rapidly evolving last-mile delivery network, while building processes from scratch and driving innovation.
Responsibilities

+ Own a portfolio of Hub Delivery Partners across delivery stations in an assigned region and serve as their primary point of contact.

+ Develop and execute territory plans that support partner launch success, ongoing performance, and retention.

+ Conduct regular performance reviews by analyzing partner health and reliability metrics, and provide data-driven r...