Role Overview:

Royal Ocean Marine is seeking an experienced Account Manager to manage and nurture client relationships, ensuring the delivery of excellent service and driving business growth. The Account Manager will be responsible for managing client accounts, understanding their needs, and acting as the liaison between clients and internal teams to facilitate timely and effective delivery of solutions.

Key Responsibilities:

• Manage a portfolio of client accounts, maintaining high levels of customer satisfaction and retention.
• Develop a deep understanding of clients' business objectives and align company offerings to meet those needs.
• Serve as the primary point of contact for assigned clients, responding promptly to inquiries and resolving issues.
• Coordinate internally with sales, technical, and support teams to ensure seamless service delivery.
• Identify opportunities for upselling and cross-selling company ...