About the role

The Account Expert role at Omnisend is a crucial part of our customer and partner success. We highly believe in the importance of customer‑centricity and are looking for individuals with a great positive attitude and ability to work well with merchants and partners alike. This position is perfect for client‑oriented and goal‑driven individuals who are passionate about ecommerce and marketing, have a problem‑solving mindset, and strong technical and interpersonal skills. This role requires the ability to work across organizational stakeholders and a research‑based mindset.

What you’ll do @Omnisend

• Be passionate about customer success and establish yourself as a trusted advisor for Omnisend’s top‑tier customers
• Proactively develop strategies with our merchants to help increase revenue through digital marketing strategies for their managed accounts
• Onboard new clients, ensuring they are set up for success. Thi...