Overview

We have a great opportunity for an Account Director to join a forward‑thinking print management company with unparalleled resources and financial backing.

Responsibilities

• Day‑to‑day management of a team of 8 Account Executives and Account Managers within a busy department.
• Motivate the team to ensure they deliver the best possible customer service.
• Develop the team’s skills to handle complex customer‑service issues and ensure efficient, client‑satisfying resolutions.
• Act as an approachable leader, answering questions and providing support for key client projects.
• Use performance indicators to analyse the team’s strengths and weaknesses, identifying and implementing strategies to improve quality of service, productivity and profitability.
• Ensure the team is appropriately structured and resources are allocated to maximise efficiency.

Qualifications

Proven experience in a simi...