Position Overview
The Account Development Manager will be responsible for strengthening existing relationships, expanding the agent base, and identifying opportunities to drive revenue growth, with a focus on providing exceptional client service and support. They will be responsible to support the sales and profitability targets for the branch.
Job Responsibilities
- Meet the sales target in line with the branch objectives and goals
- Oversee collection of outstanding payments and manage financial performance in the sales unit
Agent Management
- Provide excellent service to agents including prompt response to queries, effective claims tracking, accurate quotation generation
- Regular visits to assigned agents, to maintain relationship, business development discussions, training, and general problem solving
- Conduct CPD training for agent at branch level
- Verify monthly CBC breaches report sent by HQ – for PIAM qu...