The Cleaning Assistant Manager will ensure the smooth delivery of their direct area of responsibility (this could be a village/ area within accommodation or venue), leading their team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. This role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met. KPIs Delivery of CAFF Guest NPS Improving ENPS Responsibility of impact on P&L Responsibility for delivery of RPRPRT General Duties & Accountabilities Accountable for cleaning activity and operation within their designated village/ area/ venue Accountable for delivery of CAFF across accommodation area of responsibility Manage team rotas and any agency required with a focus on RPRPRT and in line with budgets and payroll commitments in conjunction with the resort productivity team. H&S Compliance for your team members and awareness of risk management Sets ...