Essential Duties & Responsibilities

+ Oversees operational aspects of an academic program, assessing and modifying program processes as needed to meet depart and quality assurance goals

+ Creates and manages course schedules and calendars. Maintains and tracks a master schedule, collaborating with faculty to ensure compliance with course delivery procedures

+ Handles program operation logistics such as ordering course materials and handling instructor payments

+ Analyzes program metrics and performance measures and assists with reporting of program goal assessment results

+ Prepares and monitors the program budget, including purchase orders, invoice payments, and monthly financial reconciliations

+ Serves as liaison with students on operational issues and concerns. Gathers feedback on program effectiveness and supports the continuous improvement of services by providing recommendations to program leadership

+ Other duties a...